Clearfind's independent analysis of Zoho Desk
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Zoho Desk’s website describes it as:
Run your entire business with Zoho's suite of online productivity tools and SaaS applications. Over 50 million users trust us worldwide.Try our Forever Free Plan!
- Zoho Corporation is the company that makes Zoho Desk
- Zoho Corporation was founded in 1996
- Zoho Corporation is headquartered at: 7th Street, Natraj Nagar, Madhanandapuram, Chennai, Tamil Nadu 600125, India
- Zoho Corporation has an estimated annual revenue of $1B-$10B
- An estimated 5K-10K people are employed at Zoho Corporation
- Zoho Desk is associated with 12 categories. 12 are considered core, and 0 are supplemental.
- A sample of these categories is Call Center, Customer Communications Management, Customer Experience, Customer Service, and Help Desk.
- Clearfind has identified 89 potential features for Zoho Desk.
- A sample of these features is Discussion Threads, Integrations, Video Chat Messaging, Stability, and Team Collaboration
- Of these features, Zoho Desk does 0 exceptionally well, 67 very well, and 1 just OK.
- Clearfind has also determined that Zoho Desk doesn't support 21 features that may be important to you or your organization.
Does Zoho Desk have: Video Chat Messaging? Nope.
Does Zoho Desk have: Discussion Threads? Yes!
Does Zoho Desk have: Stability? Nope.
Does Zoho Desk have: Integrations? Yes!
Does Zoho Desk have: Team Collaboration? Yes!
Allows users to start threads and comment on them as a way to organize communication around specific topics
Support integration with other applications, software libraries, or databases
Performs better than average in terms of downtime and number of bugs
Provide tools that allow teams to work together within the tool
|Video Chat Messaging|
Includes live chat messaging on a shared message board during video calls
Clearfind has data on over 84 more features for Zoho Desk!
Does something look off? If you work at Zoho Desk and notice an issue with our data, please contact: email@example.com and we'll work together to get it corrected.