Clearfind's independent analysis of SolarWinds Service Desk

Clearfind is a data-driven software intelligence platform. Clients of all sizes across the world use Clearfind to manage and optimize their software ecosystems. SolarWinds Service Desk is a popular product among our clients, and we have a wealth of information on this product and alternative products. If you're curious how we can help you - get in touch today to start your free trial.


SolarWinds Service Desk’s website describes it as:

SolarWinds IT monitoring and management tools are built for SysAdmins and network engineers who need powerful and affordable tools. Get a free trial today.

  • SolarWinds Service Desk is associated with 9 categories. 9 are considered core, and 0 are supplemental.
  • A sample of these categories is CMDB, Customer Service, Help Desk, IT Asset Management, and IT Management.
  • Clearfind has identified 49 potential features for SolarWinds Service Desk.
  • A sample of these features is Data Collection & Management, Dashboard, and Support Ticket Management
  • Of these features, SolarWinds Service Desk does 1 exceptionally well, 42 very well, and 0 just OK.
  • Clearfind has also determined that SolarWinds Service Desk doesn't support 6 features that may be important to you or your organization.
Does SolarWinds Service Desk have: Dashboard? Yes!
Aggregate and display tracked data, KPIs, or other metrics via charts and/or graphs in a centralized graphical interface
Does SolarWinds Service Desk have: Data Collection & Management? Yes!
Allow users to organize and manage data
Does SolarWinds Service Desk have: Support Ticket Management? Yes!
Create and manage support tickets within the software

SolarWinds Service Desk

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Dashboard
Aggregate and display tracked data, KPIs, or other metrics via charts and/or graphs in a centralized graphical interface
Data Collection & Management
Allow users to organize and manage data
Support Ticket Management
Create and manage support tickets within the software

Clearfind has data on over 46 more features for SolarWinds Service Desk!

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Does something look off? If you work at SolarWinds Service Desk and notice an issue with our data, please contact: vendors@clearfind.com and we'll work together to get it corrected.