Clearfind's independent analysis of OneDesk

Clearfind is a data-driven software intelligence platform. Clients of all sizes across the world use Clearfind to manage and optimize their software ecosystems. OneDesk is a popular product among our clients, and we have a wealth of information on this product and alternative products. If you're curious how we can help you - get in touch today to start your free trial.


OneDesk’s website describes it as:

Manage your projects, support your customers, provide services. OR sign in with        

  • OneDesk is associated with 5 categories. 5 are considered core, and 0 are supplemental.
  • A sample of these categories is Help Desk, Idea Management, Product Lifecycle Management, Product Management, and Project Management.
  • Clearfind has identified 77 potential features for OneDesk.
  • A sample of these features is Real Time Monitoring, File Transfer and Sharing, Planning & Scheduling, Customer Support, and Resource Management
  • Of these features, OneDesk does 0 exceptionally well, 56 very well, and 1 just OK.
  • Clearfind has also determined that OneDesk doesn't support 20 features that may be important to you or your organization.
Does OneDesk have: Planning & Scheduling? Yes!
Prioritize, sequence, and schedule operations; predict and avoid delays; edit schedules and forecast new production timeline
Does OneDesk have: Real Time Monitoring? Nope.
Get automatic instant updates on activities, changes, and issues
Does OneDesk have: Customer Support? Nope.
Vendor provides support to customers (e.g., chat, phone support, 24/7 issue support)
Does OneDesk have: Resource Management? Yes!
Manage bandwith or budget on projects
Does OneDesk have: File Transfer and Sharing? Nope.
Upload a file to the software or project to give access to other users

OneDesk

Crowdicity

Whimsical

FeatureMap

Accept Mission
Customer Support
Vendor provides support to customers (e.g., chat, phone support, 24/7 issue support)
File Transfer and Sharing
Upload a file to the software or project to give access to other users
Planning & Scheduling
Prioritize, sequence, and schedule operations; predict and avoid delays; edit schedules and forecast new production timeline
Real Time Monitoring
Get automatic instant updates on activities, changes, and issues
Resource Management
Manage bandwith or budget on projects

Clearfind has data on over 72 more features for OneDesk!

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Does something look off? If you work at OneDesk and notice an issue with our data, please contact: vendors@clearfind.com and we'll work together to get it corrected.