Clearfind's independent analysis of LiveChat

Clearfind is a data-driven software intelligence platform. Clients of all sizes across the world use Clearfind to manage and optimize their software ecosystems. LiveChat is a popular product among our clients, and we have a wealth of information on this product and alternative products. If you're curious how we can help you - get in touch today to start your free trial.


LiveChat’s website describes it as:

LiveChat - premium live chat software for business. Over 30 000 companies from 150 countries use LiveChat. Try now, chat for free!

  • LiveChat is associated with 5 categories. 5 are considered core, and 0 are supplemental.
  • A sample of these categories is Customer Experience, Customer Relationship Management (CRM), Customer Service, Live Chat, and Personalization Software.
  • Clearfind has identified 100 potential features for LiveChat.
  • A sample of these features is IT Service Management, Automation, Brand Recognition, Contact Database, and Issue Ticketing
  • Of these features, LiveChat does 2 exceptionally well, 47 very well, and 1 just OK.
  • Clearfind has also determined that LiveChat doesn't support 50 features that may be important to you or your organization.
Does LiveChat have: Issue Ticketing? Nope.
Create tickets regarding issues that need to be solved
Does LiveChat have: Contact Database? Nope.
Effectively manage and organize information about clients, customers, and other contacts
Does LiveChat have: Brand Recognition? Yes!
Large market presence
Does LiveChat have: Automation? Yes!
Automate and streamline processes that previously required human effort and time
Does LiveChat have: IT Service Management? Yes!
Focus on IT service management

LiveChat compared to some of its competitors

Clearfind has identified 4 rivals for LiveChat: Zoho Desk, Chatfuel, Jumplead, and Dashly


LiveChat

Zoho Desk

Chatfuel

Jumplead

Dashly
Automation
Automate and streamline processes that previously required human effort and time
Brand Recognition
Large market presence
Contact Database
Effectively manage and organize information about clients, customers, and other contacts
IT Service Management
Focus on IT service management
Issue Ticketing
Create tickets regarding issues that need to be solved

Clearfind has data on over 95 more features for LiveChat!

Get Started To Find Out More

Does something look off? If you work at LiveChat and notice an issue with our data, please contact: vendors@clearfind.com and we'll work together to get it corrected.