What is BOSS Solutions Suite?

BOSS Solutions Suite’s website describes it as: "BOSS Solutions is a FrontRunner in providing Help Desk Software and Service Desk Solutions to meet the needs of customers in IT Service Management."

BOSS Solutions’ Headquarters
BOSS Solutions’ Capabilities
Some frequently asked questions about BOSS Solutions Suite
  • Does BOSS Solutions Suite have: *Workflow Management? Yes!
    The organization and control of tasks, processes, and activities within a project or business to ensure efficient completion and adherence to established rules and guidelines.
  • Does BOSS Solutions Suite have: *File Management? Nope.
    The process of organizing, storing, and maintaining different types of files in a systematic way.
  • Does BOSS Solutions Suite have: *Device Management? Yes!
    The administration of multiple devices through direct control or by implementing permissions and policies.
  • Does BOSS Solutions Suite have: *Procurement? Nope.
    The process of obtaining goods or services from external sources through negotiation and agreement.
  • Does BOSS Solutions Suite have: *Password Management? Nope.
    A system for creating, storing, and updating user passwords securely.


Est. Annual Revenue







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Evaluating BOSS Solutions Suite with Clearfind
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Evaluating BOSS Solutions Suite without Clearfind
1 - 12 months of research and meetings
Many Hours
Comb through full software ecosystem and do many hours of research to understand each potential competitor.
Many Hours
Put all competitors on a spreadsheet, and become an expert in the software category to compare the products.
Many Hours
Add criteria to the spreadsheet through your research of what each product does, based on research.
Many Hours
Score each product against criteria. Add new criteria as you research to score, go back and re-score each other product. Realize some are marketing jargon, remove and re-score products.
Many Hours
Contact internal power users and product owners. Convince them to do a review with you and develop a process.
Many Hours
Take in their criteria of why the teams have one product over the other. Do this for all products in comparison set.
Many Hours
Compare your criteria and scoring to the teams reasoning for needing their software. Go back to the teams with clarifying questions.
Many Hours
Realize some of the features they think are unique to their platform may be accommodated in the other platform.
Many Hours
Demo the other platform to be sure, take screenshots. Reach out to the vendors of the software, have one meeting to tell them your process. Have another meeting to do a demo of the product functionality.
Many Hours
Have a demo with the stakeholders to convince them they would be fine with the other product.
Many Hours
Make the business case to go with the product you think is best. As you bring it around for approvals, add to it, update it.
Many Hours
Transform the business case into a presentation, use this presentation to gather final approvals.

Does something look off? If you work at BOSS Solutions Suite and notice an issue with our data, please contact: [email protected] and we'll work together to get it corrected.