Clearfind's independent analysis of Atlassian Jira Service Management

Clearfind is a data-driven software intelligence platform. Clients of all sizes across the world use Clearfind to manage and optimize their software ecosystems. Atlassian Jira Service Management is a popular product among our clients, and we have a wealth of information on this product and alternative products. If you're curious how we can help you - get in touch today to start your free trial.


Atlassian Jira Service Management’s website describes it as:

Collaborative, flexible IT service desk and ITSM software built for the future of IT. Try Jira Service Desk free today.

  • Atlassian Jira Service Management is associated with 16 categories. 16 are considered core, and 0 are supplemental.
  • A sample of these categories is *Case Management, Core: Customer Service, Core: ITSM, *Customer Service, and *Database Management.
  • Clearfind has identified 106 potential features for Atlassian Jira Service Management.
  • A sample of these features is Supplier Management, Real-Time Inventory Data, Desktop Software, and Customer Chat
  • Of these features, Atlassian Jira Service Management does 5 exceptionally well, 73 very well, and 4 just OK.
  • Clearfind has also determined that Atlassian Jira Service Management doesn't support 24 features that may be important to you or your organization.
Does Atlassian Jira Service Management have: Desktop Software? Yes!
Download application onto a computer, so it can be used without an internet connection
Does Atlassian Jira Service Management have: Supplier Management? Yes!
Plan, communicate, and interact with outside organizations to supply goods and / or services
Does Atlassian Jira Service Management have: Customer Chat? Yes!
Chat directly with customers real time
Does Atlassian Jira Service Management have: Real-Time Inventory Data? Yes!
Offers real-time inventory data to help accurately manage material amounts and storage levels

Atlassian Jira Service Management

ServiceDesk Plus

Alloy Navigator

SolarWinds Service Desk

Freshservice
Customer Chat
Chat directly with customers real time
Desktop Software
Download application onto a computer, so it can be used without an internet connection
Real-Time Inventory Data
Offers real-time inventory data to help accurately manage material amounts and storage levels
Supplier Management
Plan, communicate, and interact with outside organizations to supply goods and / or services

Clearfind has data on over 102 more features for Atlassian Jira Service Management!

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Does something look off? If you work at Atlassian Jira Service Management and notice an issue with our data, please contact: vendors@clearfind.com and we'll work together to get it corrected.